continental Audi is starting to piss me off.

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VMPhil
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continental Audi is starting to piss me off.

Post by VMPhil » Fri Jun 07, 2013 3:28 pm

So it is now day 31 that my car has been there for Transmission. Parts have been in for a little over a week. When the parts were ordered , the service guy said 7 to10 days. 10 dayall for an update he says wedsnesday, Thursday latest. Thursday still no call. I call up, now he says Friday afternoon. It's Friday afternoon. I show up, the service guy looks perplexed. didn't call you." In my mind I'm going "no shit you havent called to update me once." I politely tell him I got off work early.

3rd deadline damn right I am going to show up. I know a trans swap is not simple and I know they are busy but this feels like there has been a complete break in communication And lack of urgency. I am not hard to please all I ask is to be apprised of the situation and to have a set time frame and stick to it.

I am not happy with them. Such a shame. I used to really like this dealer too.
2013 GLI -Autobahn - GIAC Unitronic H&R
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Grip Driver
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Re: continental Audi is starting to piss me off.

Post by Grip Driver » Fri Jun 07, 2013 9:56 pm

Call the service manager instead of the writer and explain your dissatisfaction. If that doesn't work, call Joel the owner.
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VMPhil
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Re: continental Audi is starting to piss me off.

Post by VMPhil » Sat Jun 08, 2013 12:22 pm

Nah. Its done, I got the car back. I promptly traded it in for a GLI. Its the stewing over time frame in which the car should have been done. know what I mean? They are far from a bad dealership it was just a lack of communication that irritated me.
2013 GLI -Autobahn - GIAC Unitronic H&R
1973 Mini Cooper

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got desl?
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Re: continental Audi is starting to piss me off.

Post by got desl? » Sun Jun 09, 2013 12:40 pm

VMPhil wrote:Nah. Its done, I got the car back. I promptly traded it in for a GLI. Its the stewing over time frame in which the car should have been done. know what I mean? They are far from a bad dealership it was just a lack of communication that irritated me.
Sad to see the S4 go. Is the GLI brand new? Fully loaded?
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VMPhil
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Re: continental Audi is starting to piss me off.

Post by VMPhil » Mon Jun 10, 2013 8:05 am

yup. had 46 miles on the clock. autobahn package, Navi, back up camera just about every option except DSG.
2013 GLI -Autobahn - GIAC Unitronic H&R
1973 Mini Cooper

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DasTeknoViking
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Re: continental Audi is starting to piss me off.

Post by DasTeknoViking » Thu Jun 13, 2013 1:15 pm

Who was your advisor?

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VMPhil
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Re: continental Audi is starting to piss me off.

Post by VMPhil » Wed Jul 03, 2013 8:45 pm

I dont remember. Its over. I was just impatient, mostly cause I wasnt being updated when things were being pushed back.
2013 GLI -Autobahn - GIAC Unitronic H&R
1973 Mini Cooper

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valladar
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Re: continental Audi is starting to piss me off.

Post by valladar » Wed Jun 13, 2018 4:07 am


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